tya365 Privacy Policy

01 Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), the data controller responsible for your personal data is tya365, operating under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR).

tya365 determines the purposes and means of processing your personal data and is responsible for ensuring compliance with all applicable data protection laws in the Philippines. All references to "we," "us," or "our" in this Privacy Policy refer to tya365 as the data controller.

02 Data We Collect

tya365 collects several categories of personal data to operate the platform, verify player identity, process transactions, and comply with legal and regulatory obligations. The specific data collected includes:

2.1 Registration Data

When you create a tya365 account, we collect:

• Full legal name (as it appears on your government-issued ID)
• Date of birth
• Philippine mobile phone number
• Email address
• Username and password (password is stored in hashed, non-reversible form)
• Residential address
• Preferred currency (PHP by default for Philippine players)

2.2 Identity Verification (KYC) Data

To comply with PAGCOR anti-money laundering requirements and age verification obligations, tya365 collects:

• Government-issued photo ID (Philippine driver's license, PhilSys ID, passport, SSS ID, or UMID)
• Proof of residential address (utility bill, bank statement, or government document)
• Selfie or "liveness" photo for biometric verification (in certain cases)
• Payment method verification documents (proof that the GCash, PayMaya, or bank account used belongs to the registered account holder)

2.3 Transaction Data

Every deposit, withdrawal, bet, and payout on tya365 generates transaction records, which include:

• Deposit and withdrawal amounts, dates, and times
• Payment method used (GCash, PayMaya, BDO, BPI, Metrobank, USDT, BTC)
• Transaction reference numbers and status
• Gaming activity: bets placed, games played, winnings, bonuses claimed, and wagering history

2.4 Technical and Usage Data

When you access the tya365 platform, we automatically collect certain technical data, including:

• IP address and approximate geolocation (city/region level, not precise GPS coordinates)
• Device type, operating system, and browser type
• Login and logout timestamps, session duration
• Pages visited, games accessed, and navigation patterns on the platform
• Referral source (how you arrived at tya365.cam)

2.5 Communications Data

If you contact tya365 customer support via live chat or email, we retain records of those communications, including:

• Content of your messages and support requests
• Support ticket IDs and timestamps
• Resolution notes and actions taken by our support team

03 How We Use Your Data

tya365 processes your personal data for the following purposes:

3.1 Account Management

To create, maintain, and administer your tya365 player account, including authentication at login, password reset requests, and account security monitoring.

3.2 Transaction Processing

To process deposits, withdrawals, and in-game transactions; to credit winnings to your account; and to maintain accurate balance records denominated in Philippine Pesos.

3.3 Identity Verification & KYC Compliance

To verify that you are at least 21 years of age, that you are the legitimate owner of the payment methods used, and that tya365 is complying with PAGCOR's Know Your Customer (KYC) and anti-money laundering (AML) requirements under Republic Act 9160 (Anti-Money Laundering Act) and its amendments.

3.4 Fraud Prevention & Security

To detect and prevent fraudulent activity, money laundering, underage gambling, account takeovers, and other prohibited conduct as outlined in the tya365 Terms & Conditions.

3.5 Platform Improvement

To analyze usage patterns, identify technical issues, optimize game performance, and improve the overall user experience on the tya365 platform. Usage data is aggregated and anonymized for analytical purposes wherever possible.

3.6 Customer Support

To respond to support inquiries, resolve disputes, and provide assistance with technical issues, account questions, or withdrawal requests.

3.7 Marketing Communications (With Your Consent)

To send you promotional offers, bonus notifications, and updates about new games or features — but only if you have opted in to receive marketing communications. You may withdraw consent at any time via Account Settings or by contacting support.

3.8 Legal & Regulatory Compliance

To comply with legal obligations imposed by PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities; and to respond to lawful requests from law enforcement or regulatory agencies.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012, tya365 processes your personal data on the following legal grounds:

• Contractual necessity: Processing is necessary to perform the contract between you and tya365 (i.e., the Terms & Conditions) and to provide the gaming services you requested.
• Legal obligation: Processing is required to comply with Philippine law, including PAGCOR regulations, anti-money laundering laws, tax reporting obligations, and data protection requirements.
• Consent: For marketing communications and certain optional data collection activities, tya365 relies on your explicit, freely given consent. Consent can be withdrawn at any time.
• Legitimate interests: For fraud prevention, security monitoring, and platform improvement, tya365 processes data based on legitimate business interests, provided such processing does not override your fundamental rights and freedoms.

05 Data Sharing & Disclosure

tya365 does not sell, rent, or trade your personal data to third parties. However, we may share your data with the following categories of recipients in limited circumstances:

5.1 Payment Processors

To facilitate deposits and withdrawals, tya365 shares transaction data with payment service providers including GCash, PayMaya, Philippine banks (BDO, BPI, Metrobank), and cryptocurrency payment gateways. These processors are contractually obligated to handle your data securely and use it solely for transaction processing.

5.2 Identity Verification Services

tya365 uses third-party KYC service providers to verify identity documents and perform biometric checks. These providers operate under strict data protection agreements and are permitted to use your data only for verification purposes.

5.3 Game Providers

Certain games on the tya365 platform (particularly live casino games) are operated by third-party game studios. When you play these games, limited data (such as your username, bet amounts, and game session ID) is shared with the game provider to enable gameplay.

5.4 Regulatory Authorities

tya365 is legally required to disclose certain data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government agencies upon lawful request or as part of regulatory reporting obligations.

5.5 Legal Compliance & Law Enforcement

tya365 may disclose personal data when required by law, court order, or legal process; or when necessary to protect the rights, property, or safety of tya365, its players, or the public.

06 Data Security

tya365 implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and tya365 servers;
• Firewalls and intrusion detection systems to protect server infrastructure;
• Access controls: Personal data is accessible only to authorized tya365 personnel who requir e it to perform their job functions;
• Password hashing: Account passwords are stored using one-way cryptographic hashing algorithms and are never stored or transmitted in plain text;
• Two-factor authentication (2FA) available to all players for additional account protection;
• Regular security audits conducted by independent third-party cybersecurity firms;
• Data segregation: Player personal data, payment data, and gaming history are stored in separate, logically isolated systems.

While tya365 employs comprehensive security measures, no online system can guarantee absolute security. In the event of a data breach that is likely to affect your rights and freedoms, tya365 will notify affected players and the National Privacy Commission of the Philippines within the timeframes required by law.

07 Data Retention

tya365 retains your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Philippine law and PAGCOR regulations. Specific retention periods are as follows:

• Account and registration data: Retained for the duration of your active account, plus five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements under Republic Act 9160;
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by regulatory direction;
• Transaction records: Retained for five (5) years from the date of the transaction;
• Customer support communications: Retained for three (3) years from the date of the last interaction;
• Technical and usage logs: Retained for twelve (12) months for security monitoring purposes, then deleted or anonymized;
• Marketing consent records: Retained for the duration of your registration plus three (3) years as evidence of consent.

When data reaches the end of its retention period, tya365 securely deletes or anonymizes it so that it can no longer be associated with any identifiable individual.

08 Your Data Rights

Under the Data Privacy Act of 2012, registered players have the following rights in relation to their personal data held by tya365:

8.1 Right to Be Informed

You have the right to be informed that tya365 is processing your personal data, the purposes of that processing, and the categories of data involved. This Privacy Policy fulfills that obligation.

8.2 Right to Access

You may request a copy of the personal data tya365 holds about you, along with information about how it is being processed. Requests will be fulfilled within fifteen (15) business days of receipt of a verifiable request.

8.3 Right to Correction

If any personal data held by tya365 is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You may update certain profile information directly in Account Settings, or contact support for assistance with data that cannot be self-edited.

8.4 Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that tya365 may be required to retain certain data by law (such as AML record-keeping requirements) even after an erasure request is received.

8.5 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, where you have grounds relating to your particular situation.

8.6 Right to Data Portability

Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.

8.7 Right to Lodge a Complaint

If you believe tya365 has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC). tya365 encourages players to first contact us directly to resolve any concerns before escalating to the NPC.

09 Cookies & Tracking Technologies

tya365 uses cookies and similar tracking technologies to operate the platform, improve your experience, and analyze usage patterns. Cookies are small data files stored on your device when you visit tya365.cam.

9.1 Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function, including session management, authentication, and security. These cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: Used to collect anonymized usage statistics that help tya365 understand how players interact with the platform and identify areas for improvement.
• Functionality cookies: Used to remember your preferences such as language settings, game history, and display options.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of tya365 marketing campaigns. These are only set with your consent.

9.2 Managing Cookies

You may control cookie settings through your browser preferences. Blocking or deleting strictly necessary cookies may impair your ability to use the tya365 platform. For all other cookie categories, you may withdraw consent at any time via the cookie preference center accessible at the bottom of tya365.cam.

10 Third-Party Links

The tya365 platform may contain links to third-party websites, game providers, or payment processors. This Privacy Policy applies exclusively to data processed by tya365. tya365 is not responsible for the privacy practices of any third-party services, and we encourage you to review the privacy policies of any third-party sites you visit in connection with your tya365 account.

11 International Data Transfers

tya365 primarily processes and stores player data on servers located within or accessible from the Philippines. Certain service providers — including game studios, KYC verification platforms, and cloud infrastructure providers — may process data outside the Philippines.

Where personal data is transferred internationally, tya365 ensures that appropriate safeguards are in place, including data processing agreements that require the receiving party to maintain data protection standards equivalent to those required under Philippine law. Such transfers are carried out only where necessary and only to parties that can demonstrate adequate data protection practices.

12 Children's Privacy

tya365 is strictly an adult gaming platform. The minimum age to register and use tya365 is 21 years, as mandated by PAGCOR. tya365 does not knowingly collect personal data from any person under the age of 21.

If tya365 discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete all collected data, and void any transactions associated with that account. If you believe a minor may have registered on tya365, please contact us immediately at [email protected].

13 Changes to This Privacy Policy

tya365 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will:

• Notify registered players via email to the address on file at least seven (7) days before changes take effect;
• Display a prominent notice on tya365.cam indicating that the Privacy Policy has been updated;
• Update the "Effective Date" at the top of this document.

Your continued use of the tya365 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The current version of this policy is always available at tya365.cam/privacy-policy.

14 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by tya365, please contact our Data Privacy team:

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the government authority responsible for enforcing the Data Privacy Act of 2012.

tya365 takes all privacy complaints seriously and commits to responding to all data-related inquiries within the timelines prescribed by Philippine data protection law.